The complex was designed by Toombs, Amisano & Wells. Originally known as Eastgate Center, it began construction in September 1961 and was completed in August 1962. At the time, the center was anchored by a 2 floor 60,000 square feet (5,600 m2) Miller Brothers store and had a Winn-Dixie grocery store, as well as a Morrison's Cafeteria location. A second construction phase, finished in 1965, added a single-screen cinema, and two more anchors: Loveman's and J.C. Penney. At the time, the total leasable square footage of the mall was some 550,000 square feet (51,000 m2), making it the largest shopping mall in Tennessee for a time. This was later followed by a food court, which included Baskin Robbins, Mr. Cookie, Glen Gene Deli, Chocolate Sunday, Chinese Combo King, and Cozzolis.
After a damaging fire in 1971 initiated a move to fully enclose the older shopping center, Eastgate Center would then be known as Eastgate Mall. Loveman's later became Proffitt's in 1986, while Miller Brothers became Hess's during the same year. A Sears Outlet was also added as a freestanding structure. The three department stores remained in the mall until the late 1980s, with Proffitt's remaining in the former Loveman's until 1992. Eastgate was also the home of two local radio stations from the late 1980s to the late 1990s. WBDX 102.7 housed its studios in a small 10 by 10 feet (3.0 by 3.0 m) room with windows that faced the walkway in the center of the mall from 1989 until they moved to their current location on Ringgold Road in 1998. WFXS 102.3 also had their studios in the mall and shared office space with WBDX until 1996, when they moved to their current home at 821 Pineville Road.
From circa 1990 to the present day, the Eastgate facility has undergone many changes, including a cosmetic restoration and a name change from Eastgate Mall to Eastgate Town Center. Though barely recognizeable from it's former self, Eastgate is still finding new ways to survive and thrive. In fact, since its last change of ownership in late 2005, Eastgate has gone through a major and extensive conversion to become a trendy town center once again. Eastgate is a mixed-use facility with some large offices being occupied by various entities of different sectors. Eastgate Town Center houses various agencies of the State of Tennessee, two satellite college campuses, a call center, as well as medical and insurance administration offices. 74% of Eastgate's space is currently occupied.
Eastgate is located on Brainerd Road, a major artery connecting Westside and Eastside Chattanooga and can be accessed by Chattanooga Area Regional Transportation Authority (CARTA) bus route #4. This redevelopment has been touted as a success with many recognizable names such as Chattanooga State, ITT Technical Institute and many state agencies as tenants.
The current plan for Eastgate is to develop it into a new "downtown" type streetscape and this plan is proving to be a great revitalization to the area as new business and old are seeing an increase in traffic.